❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We can process orders via Online Assurance, and also accept payment via Master Card, Visa, PayPal, or TT.
3. Can you customize a motor if I cannot find a suitable one on the website?
Yes, we can customize motor parameters and dimensions according to our customers' specific requirements.
4. Do your motors have quality certifications?
Yes, our motors are CE, FCC, and ISO certified. We can also apply for other specific certificates if required.
5. How is your quality control managed?
We have professional inspectors for every production process and utilize advanced testing equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. What is the typical lead time for customized orders?
Lead times vary based on the level of customization, but we strive for efficient production while maintaining high quality standards through every stage of testing.