Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We support multiple payment methods including Trade Assurance orders, Master Card, Visa, PayPal, and TT transfers for our customers' convenience.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to design a suitable motor according to your specific technical requirements.
4. Do your motors come with quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required.
5. How do you ensure product quality control?
We employ professional inspection staff at every production stage. Finished products undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testing equipment.
6. Do you support small batch orders for testing?
Yes, we support sample orders and small batch testing to ensure the parameters meet your application needs before mass production.