Frequently Asked Questions
Q1
Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
Q2
What is the payment term for new customers?
We can draw up an Online Assurance Order for our new customers, which can be settled online via Master Card, Visa, etc. Customers can also choose to pay through PayPal, T/T, and other available methods.
Q3
I cannot find a suitable motor on the website; can you customize it for me?
Yes, we support extensive customization for our motors. We can customize the motor shaft and configure electrical specifications based on your detailed technical requirements.
Q4
Do your motors come with certification?
Yes, our motors are certified with CE, FCC, ISO, and others. If you have other specific certificate requirements for your project, we can apply for them accordingly.
Q5
How do you handle Quality Control?
We have dedicated professional inspection staff stationed at every stage of the production line. Once assembly is complete, we perform comprehensive performance tests using high-end quality testing machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Chambers, and Noise Testers.
Q6
Can the motor shaft shape and parameters be customized?
Yes, both the motor shaft shape and length, as well as the internal motor parameters, can be customized to match your specific application requirements.